Soldiers' Angels meets the 20 Standards for Charity Accountability.
Complaints
Number of complaints processed by the BBB Wise Giving Alliance in the last 36 months: 1.
Donation Refund and Mailing List Removal
The organization addressed the complaint issues brought to its attention: 1.
(The complaint involves an individual wanting to have her name and contact information removed from the organization's mailing list, along with a donation refund.)
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Year, State Incorporated
2003, NV
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Stated Purpose
"to provide aid, comfort, and resources to the military, veterans, and their families."
Soldiers? Angels reports that it supports the military and veteran community through each stage of military service. The organization offers care packages, homeless services, low income food programs, transportation services for VA appointments, hygiene kits, box lunches, and canteen gift cards. In 2020, Soldiers' Angels states that it served 767,245 service members, veterans, and their families. In addition, the organization reports that it visited more than 250,605 hospitalized veterans, distributed 225,109 care packages, and provided 40,300 veterans with food assistance.
For the year ended December 31, 2020, Soldiers' Angels's program expenses were:
Program services |
$25,065,763 |
Total Program Expenses: |
$25,065,763 |
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Chief Executive
Amy Palmer, President and Chief Executive Officer
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Compensation*
$185,537
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Chair of the Board
Phyllis Baunach
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Chair's Profession / Business Affiliation
Retired, Attorney and Psychologist
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Board Size
16
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Paid Staff Size
23
*2020 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Invitations to fund raising events, Planned giving arrangements, Other
Fundraising costs were 3% of related contributions. (Related contributions, which totaled $27,310,416 are donations received as a result of fundraising activities.)
This organization is tax-exempt under section 501(c) (3) of the Internal Revenue Code.It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Soldiers' Angels's audited financial statements for the year ended December 31, 2020.
Source of Funds |
In-kind contributions |
$21,427,791 |
Contributions |
$3,144,414 |
Special events, net |
$2,738,211 |
Other income |
$5,165 |
Investment income, net |
$3,255 |
Total Income |
$27,318,836 |
- Programs: 96%
- Fundraising: 3%
- Administrative: Less than 1%
Total Income |
$27,318,836 |
Program expenses |
$25,065,763 |
Fundraising expenses |
$840,872 |
Administrative expenses |
$307,228 |
Other expenses |
$0 |
Total expenses: |
$26,213,863 |
Income in Excess of Expenses |
$1,104,973 |
Beginning Net Assets |
$2,467,889 |
Other Changes In Net Assets |
$0 |
Ending Net Assets |
$3,572,862 |
Total Liabilities |
$478,698 |
Total Assets |
$4,051,560 |
Note: According to Soldiers' Angels 2020 audited financial statements, the organization received $21,427,791 in contributed goods and services including food, sanitizer, hygiene products, etc. ($21,351,538), professional services ($71,483), facilities ($4,500), and gift cards ($270).