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CHARITY REVIEW
Issued: May 2025 Expires: May 2027

Remote Area Medical

Accredited Charity
Accredited Charity

Meets Standards
Accreditation seal
(865) 579-1530
2200 Stock Creek Boulevard
Rockford, TN, 37853
https://www.ramusa.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Remote Area Medical meets the 20 Standards for Charity Accountability.

Complaints


Number of complaints processed by the BBB in the last 36 months: 1.

Mailing List Removal

The organization did not address the complaint issues brought to its attention: 1.

(This complaint involved an individual seeking to have his or her name and contact information removed from the organization's mailing list).

Stated Purpose:
"to prevent pain and alleviate suffering by providing free quality healthcare to those in need."

Year, State Incorporated:
1985, TN

Remote Area Medical (RAM) reports that it has provided free healthcare services to underserved and uninsured individuals through the operation of pop-up clinics around the country. The organization utilizes mobile ground and airborne capabilities to provide free medical care, dental services, eye exams, telehealth, and veterinary services. In 2023, RAM states that it served 29,902 individuals in 21 states. In addition, the organization reports extracting 8,481 teeth, distributed 7,963 glasses, and performed 564 women's health exams.

For the year ended December 31, 2023, Remote Area Medical's program expenses were:

Program services $9,689,654
Total Program Expenses $9,689,654

Chief Executive
Jeff Eastman, Chief Executive Officer

Compensation*
$192,786

Chair of the Board
John Myers

Chair's Profession / Business Affiliation
Retired

Board Size
14

Paid Staff Size
68

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Planned giving arrangements, Print advertisements (newspapers, magazines, etc.)

Fundraising costs were 18% of related contributions. (Related contributions, which totaled $8,148,574, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Remote Area Medical's audited financial statements for the year ended December 31, 2023.

Source of Funds
In-kind contributions $4,354,380
Contributions $3,777,592
Empoyee retention tax credit $918,711
Investment income, net $393,978
Special events, net $16,602
Other income $2,511
Sales, net $2,500
Total Income $9,466,274

Programs: 78% Fundraising: 12% Administrative: 10%

Total Income $9,466,274
Total expenses: $12,388,388
  Program expenses $9,689,654
  Fundraising expenses $1,441,944
  Administrative expenses $1,256,790
  Other expenses $0
Income in Excess of Expenses $-2,922,114
Beginning Net Assets $20,283,324
Other Changes In Net Assets $0
Ending Net Assets $17,361,210
Total Liabilities $228,685
Total Assets $17,589,895

Note: According to RAM's 2023 audited financial statements, the organization received $4,354,380 in contributed goods and services including medical and health services ($3,765,180), materials and other supplies ($407,014), vehicles and equipment ($175,000), and consumable supplies for fundraising event ($7,186).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance