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CHARITY REVIEW
Issued: January 2025 Expires: January 2027

Wounded Warrior Project

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
4899 Belfort Road, Suite 300
Jacksonville, FL, 32256

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Wounded Warrior Project meets the 20 Standards for Charity Accountability.

Complaints


Number of complaints processed by the BBB in the last 36 months: 11.

Mailing List Removal/Phone List Removal

The organization did not address the complaint issues brought to its attention: 11.

Stated Purpose:
"to serve veterans and service members who incurred a physical or mental injury, illness, or wound, co-incident to their military service on or after September 11, 2011."

Year, State Incorporated:
2005, VA

Wounded Warrior Project (WWP) reports that it works to honor and empower wounded veterans and service members through the provision of free programs and services to fill gaps in government care. The organization offers veterans the tools to maintain healthy relationships with family and friends and pursue life goals without the stigmas associated with mental health issues. WWP's programs include interactive programs, outdoor rehabilitative retreats, peer support, and professional services. The organization offers benefits assistance, financial education, and employment assistance services to encourage economic empowerment for injured veterans to provide long-term financial stability for themselves and their families. WWP states that it sponsors disabled veteran athletes, offers grants for transportation services for hospital stays, provides benefits towards counselors as wounded or disabled veterans return home, and distributes necessities and comfort items to those wounded or disabled in military hospitals. The organization also offers a peer mentoring and an alumni program. In addition, the policy and government affairs program advocates for injured veterans and their families in local and national advocacy and on legislative issues.

For the year ended September 30, 2023, Wounded Warrior Project's program expenses were:

Financial wellness programs: $52,112,097

Mental health and wellness programs: $122,915,729

Independence program: $59,041,808

Alumni connection programs: $54,088,120

Physical health and wellness programs: $24,950,017

Community partnerships: $19,672,231

Government relations: $7,162,558

Total Program Expenses: $339,942,558

Chief Executive
Walter E. Piatt, Chief Executive Officer

Compensation*
$501,673

Chair of the Board
Ken Hunzeker

Chair's Profession / Business Affiliation
Retired, Chief Executive Officer, Vectrus

Board Size
12

Paid Staff Size
893

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio, Special events, Telemarketing, Foundation grants, Print advertisements, Corporate solicitation

WWP incurred joint costs of $40,718,004 for informational materials and activities that included fundraising materials. Of those costs $29,447,341 was allocated to program expenses and $11,270,663 was allocated to fundraising expenses.

Fundraising costs were 21% of related contributions. (Related contributions, which totaled $417,124,977, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Wounded Warrior Project's audited financial statements for the year ended September 30, 2023.

Source of Funds
In-kind contributions $84,433,792
Contributions $332,691,185
Other income $2,814,742
Interest and dividends, net $12,570,263
Realized gain on investments, net $3,041,755
Unrealized gain on investments, net $39,458,842
Total Income $475,010,579

Programs: 76% Fundraising: 20% Administrative: 4%

Total Income $475,010,579
Total expenses: $448,365,790
  Program expenses $339,942,558
  Fundraising expenses $88,521,605
  Administrative expenses $19,901,627
  Other expenses $0
Income in Excess of Expenses $26,644,789
Beginning Net Assets $504,853,730
Other Changes In Net Assets $0
Ending Net Assets $531,498,519
Total Liabilities $58,587,282
Total Assets $590,085,801

Note: According to WWP's audited financial statements - consolidated - for the year ended September 30, 2023, the organization received $84,433,792 in contributed goods and services including public service announcements ($80,447,233), other ($1,846,875), public awareness ($1,461,060), and professional providers and contract services ($678,624).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance