Meals on Wheels America
Meets Standards
Standards For Charity Accountability
Governance
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Board Oversight
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Board Size
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Board Meetings
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Board Compensation
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Conflict of Interest
Measuring Effectiveness
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Effectiveness Policy
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Effectiveness Report
Finances
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Program Expenses
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Fundraising Expenses
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Accumulating Funds
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Audit Report
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Detailed Expense Breakdown
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Accurate Expense Reporting
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Budget Plan
Fundraising & Info
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Truthful Materials
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Annual Report
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Website Disclosures
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Donor Privacy
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Cause Marketing Disclosures
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Complaints
Meals on Wheels America meets the 20 Standards for Charity Accountability.
Complaints
Number of complaints processed by the BBB WGA in the last 36 months: 1
The organization addressed the complaint issues brought to its attention: 1
(This complaint involved mailing list removal).
Stated Purpose:
"to empower local community programs to improve the health and quality of life of the seniors they serve so that no one is left hungry or isolated."
Year, State Incorporated:
1976, DC
Meals on Wheels America (MOWA) is a voluntary member association that is working to address senior hunger and isolation across the country. The organization supports more than 5,000 community programs across the country through: strategy and impact, marketing and communications, and membership services. Through their strategy and impact programs, MOWA provides research, data analytics, programming tools, resources, and grant opportunities to aid program partners nationwide. The organization reports that its marketing and communications program works to raise the visibility of senior hunger and isolation and garner volunteers, advocates, and donations. Lastly, MOWA's member services program advocates for local and national policy, distribute grants and contribution revenue, and provide discounts on products and services for local community-based nutrition organizations, learning opportunities, professional development, and crisis response tools and resources.
For the year ended December 31, 2023, Meals on Wheels America's program expenses were:
Program services: $21,751,086
Total Program Expenses: $21,751,086
Chief Executive
Ellie Hollander, President and Chief Executive Officer
Compensation*
$586,554
Chair of the Board
LuAnn Oatman
Chair's Profession / Business Affiliation
President and Chief Executive Officer, Berks Encore
Board Size
12
Paid Staff Size
65
*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Radio, Special events, Telemarketing, Print advertisements, Corporate solicitation
Fundraising costs were 20% of related contributions. (Related contributions, which totaled $29,906,033, are donations received as a result of fundraising activities.)
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Meals on Wheels America's audited financial statements for the year ended December 31, 2023.
Source of Funds
| Grants and contributions | $24,851,656 |
| In-kind contributions | $4,963,189 |
| Government grants | $91,188 |
| Contracts and royalties | $1,342,049 |
| Conference | $758,088 |
| Membership dues | $524,123 |
| Other income | $36,422 |
| Investment income, net | $2,776,259 |
| Total Income | $35,342,974 |
Programs: 72% Fundraising: 20% Administrative: 8%
| Total Income | $35,342,974 |
| Total expenses: | $30,228,071 |
| Program expenses | $21,751,086 |
| Fundraising expenses | $5,993,109 |
| Administrative expenses | $2,483,876 |
| Other expenses | $0 |
| Income in Excess of Expenses | $5,114,903 |
| Beginning Net Assets | $32,357,606 |
| Other Changes In Net Assets | $0 |
| Ending Net Assets | $37,472,509 |
| Total Liabilities | $7,205,955 |
| Total Assets | $44,678,464 |
Note: According to the organization's 2023 audited financial statements, MOWA received in-kind gifts totaling $4,963,189 in the form of public service announcements.
An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.
This report is not to be used for fundraising or promotional purposes.
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Meets Standards
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Standards Not Met
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Did Not Disclose
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Review in Progress
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Unable to Verify
Report completed by:
BBB Wise Giving Alliance